You and your insurance company have an agreement that does not involve our office. At our office we will provide you with the best advised procedure based on your personal dental needs, NOT based on your insurance coverage.
If your insurance company rejects a claim and refuses to pay for a service, that is not a reflection of how important that service is. It is based on a master contract drawn up between your company and an insurance company. Most benefits are based on a fee scale rather than a percentage of the dentist’s charge.
If you have dental insurance, make yourself knowledgeable about it and make sure your benefits officers tell you and your co-workers exactly what’s covered and what is not. No insurance company pays 100% of all services. The percentage paid is usually determined by how much you or your employer has paid for coverage, or the type of contract your employer has set up with the insurance company.
Please note that our agreement is with you, NOT your insurance company. Because of this, if your insurance company refuses to pay, or pays less than you think it should, remember that dental insurance is designed to offset the costs of your dental treatment. You are responsible for the cost of your treatment and any insurance reimbursement problems. It is unusual for all of the charges to be paid by insurance, but our office staff will help you obtain your maximum benefits by prompt and efficient processing of your claims.
Please call if you have any questions or concerns regarding your initial visit.
Please bring your insurance information with you to the consultation so that we can expedite reimbursement.